Diagnosis to Remedy in 60 Days
A free 60-day trial from harpin AI and intradiem, sponsored by Execs in the Know
Most CX leaders know their operation has untapped value. The hard part is knowing where it is and having the capacity to go after it. For 60 days, harpin AI and Intradiem are teaming up to give you both, sponsored by Execs in the Know and open only to its conference attendees.
harpin AI pinpoints your biggest opportunities and ranks, sizes and prices each one. Intradiem finds hidden capacity in your existing workforce and redirects it in real time, without adding headcount.
You get the diagnosis and the remedy, free.
About harpin AI
harpin AI gives you the deep diagnostics. We bring your data together and show you exactly where your biggest opportunities are, ranked by size and value, so you know where to focus first. Attendees saw this live in our session. In your trial, we’ll do it with your data.
About Intradiem
Intradiem brings the remedy. Its real-time workforce automation watches your live operational data, including call volumes, agent states, queues and backlogs. It acts the moment conditions change. When an agent goes idle, a queue backs up or volume spikes, Intradiem reassigns tasks, schedules training or rebalances workloads in seconds, with no manager needed. Its customers typically see 6–10% productivity gains. Forrester validated a 342% ROI, and Intradiem backs its results with a 2X ROI guarantee.