AWS-Backed Infrastructure
Enterprise-grade encryption, controlled access, and cloud security. Your data stays protected, scalable, and always available.
Activating Data Insights for Smarter Decisions — Because Guesswork is for Amateurs.
harpin AI actively optimizes your identity and entity data, ensuring high data quality management in real time — validating, refining, and feeding it back into the tools you already rely on. Whether it’s customers, transactions, or assets, we take fragmented, chaotic data insights and transform it into a trustworthy, action-ready powerhouse.
Trusted by
Your Data Has Answers.
We Make Sure You Get Them.
Answers
Answers lets you cut through the noise and ask real business questions — like “Which customers stopped ordering after we removed their favorite item?” or “Which assets are underperforming?” — and actually get a straight answer. No SQL, no delays, just the data driven insights you need to take action immediately.
Resolve
Your data warehouse, CRM, CDP, or loyalty system might store big data — but it won’t untangle the spaghetti mess of mismatched records, duplicate profiles, or outdated customer details. And without validated, reliable data, your downstream systems and functions are starved for high-quality inputs. Will your call center’s average handle time keep suffering because agents are relying on incomplete, inaccurate customer records? Will your marketing team keep burning budget on campaigns targeting the wrong people? How can your loyalty program drive repeat business if it’s running on disconnected, inaccurate profiles? Resolve normalizes, aligns, and connects data across systems in real time — ensuring customer data insights are accurate.
Observe
Your data isn’t perfect. (Yeah, someone had to say it.) Observe continuously monitors your entity and identity data — customers, transactions, assets — detecting inconsistencies, gaps, and anomalies before they wreck your decisions. But it doesn’t just flag problems — it provides real time data processing, giving you full visibility into the health of your data, tracking key KPIs, and surfacing opportunities to optimize, streamline, and enhance your business. With telemetry, alerting, monitoring, and automatic data processing — integrated directly into your CRM, CDP, or data analysis programs — you can track performance, spot risks, and ensure data driven insights.
Activate
You’ve observed the mess. You’ve resolved the chaos. You’ve unlocked answers. Now, it’s time to act. harpin AI doesn’t just normalize your data — it embeds, enhances, and activates it across your business. And the best part? No need to buy yet another platform or data analysis software. Our flexible architecture and data analysis-ready tools maximize the value of what you’ve already invested in, seamlessly integrating with your existing systems to drive better decisions, automation, and outcomes.
- AI Enablement: Your AI is only as smart as the data it runs on. With harpin AI, chatbots, virtual assistants, and automated workflows actually have the right information to work with — ensuring AI data processing is accurate, efficient, and reliable while optimizing your data processing solutions for better automation and insights.
- Embedded Insights: Answers technology integrates directly into Slack, Teams, and your existing systems — delivering real-time data insights where your team already works.
- Proactive Monitoring: Get ahead of issues with embedded Salesforce alerts and automatic data processing solutions, powered by harpin AI. No more waiting until bad data bites back.
- Seamless Integration: Whether it’s CRM, data analytics and insights tools, automation platforms, or IVR systems, harpin AI fits into your ecosystem — so you don’t have to rework everything to make better decisions.
Before harpin AI, fragmented data made it difficult to deliver a seamless guest experience. Their solution is helping us lower average handle time, reduce cancellations, improve call center efficiency, and unlock new revenue. Now, we trust our data insights to drive better decisions — resulting in millions in cost savings and stronger customer engagement.
– Alvin Stokes, Vice President,
Global Reservation and Service Operations Guest Services, Princess Cruises
Myths Costing You Money
(and Sanity)
“Our data is fine. It’s not hurting revenue or operations.”
If you’re not tracking data quality, you’re not tracking the hidden costs. Duplicate records, outdated info, and mismatched entities silently sabotage efficiency and profits.
“Our team can handle it.”
Even the best data teams can’t manually keep up with the chaos. AI-driven automation is the only way to scale data accuracy without burning out your analysts.
“Our CRM/CDP will fix it.”
These systems are only as good as the data they receive. They enrich entities with events and history but they don’t ensure entity resolution or data quality management. They don’t correct errors, eliminate duplicates, or connect fragmented records. Bad data in still means bad data out.
“This is a temporary issue.”
Data problems don’t go away — they compound. Every new system, integration, or customer interaction adds to the mess, affecting data-driven customer insights and decisions. The longer you wait, the bigger (and pricier) the problem.
“Fixing this is too expensive and complicated.”
Actually, NOT fixing it is what’s expensive. AI-powered solutions streamline data quality fast, delivering an undeniable ROI without years-long projects.
“We have an accurate measure of our KPIs.”
Performance monitoring is only as reliable as the data behind it. If your data isn’t normalized, your KPIs may not reflect reality — leading to misinformed decisions.
Whose Job Doesn’t Depend on Data? Exactly.
Your Problem: Long resolution times, frustrated customers, and agents flying blind due to data entity mismatches — your systems don’t agree on who’s calling.
How We Help: harpin AI provides data consolidation by connecting fragmented records and integrating directly into your agents’ tools, providing a complete, accurate, real-time view of your customers—reducing handle times, customer data analysis errors, improving experiences, and cutting support costs.
“harpin AI helped us reduce cancellations, improve call center efficiency, and unlock new revenue—turning fragmented data into millions in savings and stronger customer engagement.”
— Alvin Stokes, Vice President, Global Reservation and Service Operations Guest Services, Princess Cruises
Your Problem: Poor data quality management creates serious compliance risks — like merging incorrect records across disconnected systems. When identities aren’t properly resolved — mistakenly combining two different people into one profile, for example — sensitive PII can be sent to the wrong person, violating privacy laws and exposing your business to legal and financial consequences.
How We Help: harpin AI prevents PII breaches and other compliance issues by validating and maintaining audit-ready entity data across your systems — ensuring quality data management. We provide clear visibility into PII risks and ensure compliance with GDPR, CCPA, and other regulatory standards.
Your Problem: Your VIP customers aren’t getting VIP treatment because your loyalty program is working off outdated, inaccessible data.
How We Help: harpin AI ensures customer data consolidation and accurate, verified loyalty records — so rewards, points, and personalized offers actually reach the right customers at the right time.
Your Problem: Disconnected systems and fragmented data slow everything down — creating inefficiencies, wasted time, and bad decisions.
How We Help: harpin AI synchronizes and structures your data across systems, so workflows run smoother, automation works better, and teams spend less time fixing data and more time acting on it.
“harpin AI transformed our data from a messy, disconnected headache into an organized, accessible asset. Now, we move faster, generate reports easily, and make smarter decisions with confidence.”
— Riley Tigert, Controller, bartaco
Your Problem: Bad data = wasted budget. You’re running campaigns on ghosts, duplicates, and expired customers.
How We Help: harpin AI fixes broken records, broken data pipelines, stitches identities across channels, surfaces who’s actually buying what — so you stop burning budget on bad targeting and unlock data-driven marketing insights.
“For the first time, I can make real-time decisions based on customer lifetime value. Before harpin AI, even accessing baseline data was a struggle—now, our data is accurate, actionable, and truly driving growth.”
— Todd Johnson, President, Belami eCommerce
Your Problem: Your AI models are only as good as the data they ingest — and right now, they’re drinking from a dirty hose.
How We Help: With harpin AI’s machine learning-ready data analysis, we structure, normalize, and validate your data — ensuring your AI, machine learning models, and automation tools work better, faster, and smarter.
The Data Quality Partner You Wish You Had Sooner.
No bandwidth? No problem. We’re an extension of your team, tackling complex data resolution challenges so you don’t have to. From entity resolution to customer data consolidation, our experts handle the toughest projects, ensuring your systems talk to each other and your data works for you. And with Answers, harpin AI’s real-time query engine, you get instant insights — while our data analysis tools structure, validate, and optimize your information for smarter decisions, automation, and growth. We partner with you to turn overwhelming data issues into strategic wins.
