Account Executive

Remote

Company Overview

harpin AI is a high-growth, seed-stage startup on a mission to close the gap between what your data holds and what your business can achieve. We help enterprise teams unlock the revenue potential of their existing CRM, loyalty, and support systems — without replacing a thing.

Built by a proven team with decades of experience in CX, marketing, and data systems, harpin AI was born from a clear market truth: businesses are sitting on massive amounts of valuable data — but most of it goes unused. Fragmented tools, messy data, and dashboards that don’t drive action create a wall between insights and outcomes.

We created harpin AI to tear that wall down.

Instead of another dashboard or CDP, we built a set of modular, AI-powered tools that activate the systems you already use — fueling faster decisions, smarter customer experiences, and measurable ROI. Whether it's identifying at-risk customers, surfacing churn signals, or launching campaigns with validated segments, harpin AI turns data from a liability into a competitive advantage.

Our customers span retail, hospitality, and gaming, and use harpin AI to drive growth in days — not quarters. If you’re excited about joining a sharp, decisive, purpose-driven team that’s redefining what data can do, we’d love to meet you.

Position Overview

You are a strategic sales professional with a hunter’s mindset and a passion for building lasting relationships. In this high-impact role, you’ll lead the full sales cycle — from prospecting to close — driving new contracts in the $50K – $750K ARR range and professional services engagements from $100K to $2.5M. Your ability to identify opportunities, navigate complex sales motions, and deliver tailored solutions will directly fuel our growth and strengthen our growth strategy.

Key Responsibilities

• Own and drive the full sales cycle: prospecting, discovery, qualification, proposal development, negotiations, and contract closure.
• Develop and maintain a robust pipeline of qualified opportunities leveraging outbound and inbound strategies and efforts.
• Collaborate with Marketing, Solutions Engineering, Product, and Client Delivery teams to align messaging and solution positioning with customer needs.
• Proactively work to understand client challenges and propose tailored harpin AI solutions that address pain points and unlock business value.
• Collaborate with Marketing to create sales enablement tools including pitch decks, solution one-pagers, objection handling guides, and training resources.
• Act as the voice of the client internally, providing insights to inform service offerings, delivery enhancements, and product strategy.
• Diligently leverage the CRM (HubSpot) to report sales activity, communicate pipeline status, and provide accurate forecasts to senior leadership.
• Support pre-sales and scoping activities in collaboration with Client Delivery leadership to ensure alignment, seamless implementation, and ongoing customer satisfaction.

Qualifications

• 3–7 years of experience in enterprise B2B sales, preferably in SaaS, data services, or professional services environments. Hospitality, e-Commerce/retail industry experience is a plus. 
• Proven track record of meeting or exceeding quota in a consultative selling model.
• Strong written and verbal communication skills with the ability to present to executive audiences. 
• Self-starter with the ability to operate with autonomy while also being a collaborative team player. 
• Familiarity with quote-to-cash processes and tools (CRM, SOW development, etc.).
• Passion for AI and/or data-driven services is a plus.

What Success Looks Like

• Consistently achieves or exceeds monthly, quarterly, and annual revenue targets.
• Always acts in a professional, proactive, and “can-do” manner
• Collaborates with Marketing, Solutions Engineering, and Product teams to build scalable sales materials and processes that enable new hires to ramp quickly.
• Establishes strong client relationships that contribute to future renewals and upsell opportunities.
• Acts as a strategic partner to the harpin AI Solution Engineering, Client Delivery, Client Success & Account Management, and Product teams to ensure value-driven engagements.

Benefits

• Stock Options
• PTO
• Paid Holidays
• Medical, Dental, & Vision Benefits
• 401K