VP of Product Management

Remote

Company & Opportunity Overview

harpin AI is a seed-stage startup, backed and managed by a proven team, that is focused on revolutionizing how enterprise customers manage and improve the integrity, quality, and authenticity of their upstream consumer identity data.

Why was harpin AI built? The harpin AI team has spent decades building software for renowned customer-facing brands. Time and again, one challenge kept cropping up: Managing identity and PII data securely and efficiently, with a goal to maximize its value to the business. With the explosion of cloud-based systems of records, massive disparate data sets, and privacy and compliance changes, it has become increasingly difficult to wrangle PII, let alone use it to make smarter business decisions.

Our clients would ask, “How can we make our data accessible, easier to use, visually compelling and more accurate?” We decided to tackle this head-on. The answer wasn’t yet another data platform – we wanted to enhance the value of the systems of records that were already out there. Companies had already invested so much in mission-critical systems and we knew that to be successful we would need to leverage what they already had. And so, harpin AI was born: a set of smart workflow-based tools that improves data quality and access.

Our tools, powered by cutting-edge AI, machine learning and simple workflows, turn fragmented data into clear, usable insights. With harpin AI, data is an asset, not an obstacle.

Case Study Examples

1. Belami ECommerce
2. Fire & Vine
3. Morey’s Piers

Size of company: 23 employees
Founded: 2021
Funding: Seed-Stage, $6.5M raised through MK Capital
Revenue: Post-revenue
CEO: Founded by Scott Sahadi who has experienced successful exits from his last 3 start-ups
Current customers: Fortune 500 hospitality companies & small e-commerce brands
Industry focus: Hospitality, E-Commerce, Retail

Position Overview

As the Vice President of Product Management at harpin AI, you will be a core member of the executive leadership team, responsible for helping to define and execute the strategic vision for our AI-driven product suite. You will lead the product organization in developing innovative, market-leading solutions that harness the power of artificial intelligence to deliver measurable value to our enterprise customers.

In this role, you will drive the end-to-end product lifecycle—from strategy and roadmap development to execution and go-to-market alignment—ensuring our product addresses real customer challenges and unlocks new growth opportunities. You will collaborate closely with engineering, design, sales, marketing, and customer success to align product priorities with business goals.

This is a high-impact opportunity to shape the direction of a category-defining product and lead a team that is redefining how enterprises leverage AI to drive smarter decisions, automation, and outcomes at scale.

Position Location: Remote
Reports to: COO
Travel Required: Less than 10% (Customer Meetings, Strategy Sessions, Management Meetings, Trade Shows, Company Events)

Responsibilities (Year 1)

Roadmap Development & Prioritization (30%)

• Develop a strategic roadmap that balances innovation, customer needs, and business priorities.
• Align roadmap initiatives with engineering, design, sales, and marketing to ensure cross-functional execution.
• Set clear priorities for product development based on business impact and customer value.

Product Pricing, Strategy & Vision (20%)

• Define the long-term vision and strategic roadmap for Harpin AI’s toolset, ensuring alignment with evolving business models and overall company objectives.
• Establish a dynamic framework for evaluating product opportunities based on market trends, competitive analysis, customer insights, pricing elasticity, and business impact.
• Develop adaptive pricing and packaging strategies that reflect shifts in customer value perception, usage patterns, and emerging monetization models — including subscription, usage-based, tiered, and enterprise licensing approaches.
• Collaborate with Finance and Go-to-Market teams to test and iterate pricing models that optimize customer acquisition, retention, and lifetime value across segments.Work closely with executive leadership to drive strategic decisions that maximize growth, scalability, and profitability in a rapidly changing market landscape.
• Define key product differentiation and competitive positioning to ensure sustained market leadership and pricing power.
• Lead buy vs. build vs. partner decisions, including analysis of long-term pricing leverage, cost efficiency, and speed-to-market tradeoffs, and drive strategic partnerships to accelerate innovation and value creation.

Executive Leadership (15%)

• As a member of harpin AI’s executive management team, you will play a key role in shaping company strategy, culture, and long-term vision.
• Contribute to board-level discussions and investor updates as needed, providing product insights and business impact assessments.
• Partner closely with other executives across sales, engineering, customer success, and operations to drive alignment on growth priorities.
• Help establish and reinforce company-wide values, communication practices, and cross-functional planning discipline.

Market Intelligence & Competitive Positioning (10%)

• Stay ahead of market trends, emerging technologies, and industry shifts to inform strategic product decisions.
• Conduct competitive analysis to identify opportunities for differentiation and innovation.
• Represent Harpin AI at industry events, conferences, and customer engagements to reinforce thought leadership.

Customer & Stakeholder Alignment (10%)

• Engage directly with customers and industry leaders to uncover pain points and validate product opportunities.
• Define and lead product advisory councils or similar forums to gather strategic feedback from key customers and partners.
• Collaborate with the go-to-market team to align product strategy with sales and marketing initiatives.

Execution & Go-to-Market Strategy (10%)

• Lead product definition and requirements for major initiatives in collaboration with engineering, UX, and data science teams.
• Define strategic product launches and oversee go-to-market execution in partnership with sales and marketing.
• Ensure that all product decisions align with compliance, security, and data governance requirements.

Recruiting & People Management (5%)

• Build and lead a high-performing product management team as the company scales, with a focus on hiring, coaching, and professional development.
• Foster a culture of innovation, accountability, and collaboration within the product organization.
• Provide mentorship and direction to team members, helping them prioritize, set goals, and grow in their careers.
• Collaborate cross-functionally with design, engineering, marketing, and sales leadership to ensure strong alignment and execution.
• Establish clear roles, responsibilities, and processes to support product delivery and accountability.

Requirements

• 10+ years of product management experience, with 4+ years in a leadership role managing and scaling product teams.
• Experience operating at the executive level—contributing to company strategy, managing cross-functional alignment, and engaging with board/investor stakeholders.
• BA/BS degree in Engineering, Marketing, Business, or related field; MBA or advanced degree a plus.
• Experience with ML as it applies to marketing use cases including: Identity Resolution, Connector Frameworks, Recommender Systems, Next Best Action, Multi-Touch Attribution, Customer Lifetime Value, and Personalization.
• Proven experience recruiting, hiring, mentoring, and leading high-performing product teams in fast-paced, high-growth environments.
• Strong organizational, written, and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
• Deep customer-facing skills including product discovery, sales support, user research, and success analysis.
• Proven ability to set a compelling product vision, translate it into a roadmap, and lead cross-functional execution across engineering, UX, product marketing, and sales.
• Strong decision-making skills with a balance of analytical rigor, strategic thinking, and customer empathy.
• Comfortable handling ambiguity, navigating complex trade-offs, and delivering in a fast-paced startup environment.
• Solid understanding of modern tech stacks, data infrastructure, and AI/ML concepts, with the ability to collaborate effectively with engineers and data scientists.

Benefits

• Stock Options
• PTO
• Paid Holidays
• Medical, Dental, & Vision Benefits
• 401K