How harpin AI Protects Your Data

We safeguard your data with enterprise-grade infrastructure, encryption, and continuous threat detection.

Infrastructure You Can Trust, Security You Can Count On

Built on AWS. Protected by enterprise-grade security tools.

harpin AI is hosted on Amazon Web Services (AWS) and leverages trusted security frameworks including Key Management Service (KMS), GuardDuty, and Inspector.

Encryption-at-rest

All customer data is encrypted using AES-256 while stored. Even in the unlikely event that other protections fail, unauthorized access would still be blocked.

Encryption-in-transit

We secure data in motion with advanced encryption protocols like TLS 1.2 and SSHv2. Every transfer is monitored in real time to detect suspicious activity before it escalates.

Tightly Controlled Access

Least privileged access

Only authorized personnel get access to the specific data they need, nothing more. Our systems log every action, flag anomalies, and prevent accidental exposure.

Auditable activity logs

Every AWS access event is monitored and recorded per SOC 2 standards. Logs are read-only, providing a tamper-proof trail of who accessed what, when, and why.

Always-On Threat Detection

Proactive defense, so you can stay focused on growth.

SOC 2 Type II Compliance

This attestation reflects our commitment to ongoing, independently verified excellence in data security controls. It’s not a one-time audit, it’s a standard we continuously uphold.

Responsible Use of AI & Machine Learning

Our models are developed and deployed within our secure private cloud, following best-in-class practices. When we use large language models, we minimize external exposure and safeguard your data at every step of its lifecycle.

Subprocessors

Google
Internal company communication

United States

Amazon Web Services
Hosting and infrastructure for product services

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Snowflake
Infrastructure and storage for product services

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Squadcast
Incident management and alerting services

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Slack
Internal company communication

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Atlassian
Project management and documentation

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SumoLogic
Log aggregation and monitoring

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Sentry.io
Error tracking and performance monitoring

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iMerit
Data labeling for training models

United States

We’re a Data Processor, Not a Controller

harpin AI operates as a data processor for any information you share with us. We support GDPR, CCPA, and other privacy regulations with a straightforward process that keeps you compliant without the legal complexity.

Have Security Questions? Let’s Talk

Your security concerns are our priority.

Contact us at security@harpin.ai or reach out to us through our contact page below.