We Don’t Just Build Tools. We Create Wins — Together.

In a fast-changing AI landscape, harpin AI’s Client Services team works shoulder-to-shoulder with you to turn uncertainty into momentum, delivering real business outcomes fast with tailored enterprise AI solutions.

Let’s Create What Moves the Needle

Because We Don’t Just Deliver.
We Partner.

Our clients aren’t looking for “support.” They’re under pressure to adopt AI, meet budgets, save money, and grow revenue — all while cutting through hype and uncertainty. We meet them there, sleeves rolled up.

When you work with harpin AI Client Services, you get:

A team embedded in your business —

 invested in your outcomes as deeply as you are.

Industry expertise that understands your world —

decades of retail and hospitality experience paired with the ability to harness your data for revenue, efficiency, and customer impact.

Adaptability as a strategy —

we’re not just AI experts, we’re AI learners who evolve with the tech so you stay ahead in a fast-changing landscape.

Strategists who execute and engineers who think strategically —

bridging vision and action to deliver solutions that work in the real world.

Co-created enterprise AI solutions, tuned to your stack and your goals —

designed for flexibility so they keep delivering as your needs evolve.

Fast, measurable impact —

from spotting opportunities to solving them, we move quickly so you see results, not just roadmaps.

Let’s Talk Outcomes

Your Competitive Edge = Our Tools + Our Team

Our tools are powerful but your real advantage comes from how quickly we embed them into the systems your teams already use, tailoring them into ready-to-go enterprise AI solutions and applications built for your industry, workflows, and priorities.

Priority Lead Routing

Know exactly who the hottest leads are, when to reach out, and route them to your top-performing reps. Automatically adjust lead assignments in real time to maximize conversions.

AI-Driven Agent Assist & Customer 360

Give reps a complete, single-screen view of each customer — birthdays, anniversaries, historical milestones, past purchases, preferences — alongside AI-generated talking points, upsell prompts, and response suggestions in real time. All grounded in validated customer data so every interaction is timely, relevant, and revenue-ready.

Smart Offer & Experience Engine

Surface the most relevant products, trips, or experiences for each customer — based on purchase history, engagement behavior, and predicted preferences — so they see the right options at the right time, boosting conversions and revenue.

Dynamic Segmentation & Personalization

Identify high-value customer segments based on behaviors, preferences, and history — then deliver targeted experiences, creative, and offers to each group in real time.

Conversational AI on Hydrated Data

Deploy custom chatbots that answer questions, make recommendations, and trigger workflows — all powered by your most accurate, up-to-date customer data.

Answers for Agents

Give your sales and support teams instant answers to customer questions, right inside their workflows. Agents can ask about past purchases, preferences, recent interactions, or account status and get clear, validated insights in seconds, helping them respond faster and tailor every conversation.

Expertise Where It Counts

Retail & Ecommerce:

Personalization, loyalty activation, contact center AI, and sales acceleration — driving higher conversion, upsell, and CLTV while cutting support costs.

Hospitality & Gaming:

Lead prioritization, group sales enablement, contact center AI, and guest personalization — all delivered as enterprise AI solutions designed to boost bookings, spend, and satisfaction while reducing operational costs.

You Bring the Goal. We Bring the Delivery Team.

Our approach is structured, fast, and impact-driven:

1

Evaluate

We identify bottlenecks and surface opportunities to grow, streamline, or scale.

2

Design

We map out the solution, whether it’s a new flow, a campaign experience, or a layer on top of our tools.

3

Enable

We deploy, integrate, and equip your team for day-one readiness.

4

Operationalize

We embed performance monitoring and actionable recommendations for lasting impact.

5

Support

We stay close, iterate together, and build what’s next, not just what’s scoped.

Real Brands. Real Outcomes.

“harpin AI helped us improve handle times by 38%, reduce cancellations, and increase efficiency, resulting in stronger guest experiences and millions in cost savings.”

 

Alvin Stokes, Vice President, Global Reservation and Service Operations Guest Services, Princess Cruises

Let’s Build Enterprise AI Solutions That Move the Needle

You don’t need more dashboards or generic advice. You need a partner who blends strategy, technology, and hands-on delivery that is accountable for results.

Speak With Our Client Services Team