Your Data Has Questions – Get Your Answers Now

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    Get a hands-on trial of Answers, our AI-driven tool that delivers real, data-backed intelligence. Ask three business questions and get instant, actionable insights with minimal setup and zero commitment.
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Are You Maximizing The Value Of Your Data?

Problem: Bad Data, Bad Decisions, Bad Outcomes

Your systems are full of scattered, conflicting data.


Multiple versions of the same customer, asset, or transaction
create mismatched data, leading to lost $$$, poor analytics, and frustrated teams
—if your data doesn’t agree, can you trust it?

Solution: Connect, Validate & Get Answers

Stop wasting time fixing messy records—let AI do it.


We remove duplicates, align records, and create a single source of truth—then go further. With validated data, you get instant, actionable answers, making your data a true decision engine.

harpin AI’s Approach

  1. Observe: We monitor your data in real time, flagging issues, tracking KPIs, and surfacing opportunities to optimize. With built-in telemetry, alerts, and monitoring — integrated into your CRM, CDP, or data platforms — you get instant visibility, risk detection, and performance insights.
  2. Resolve: Your data systems store information — but they don’t fix mismatched records, duplicates, or outdated details. Incomplete data slows call centers, wastes marketing budgets, and weakens loyalty programs. Resolve aligns and connects data in real time, so your decisions, automation, and analytics run on reliable inputs — not guesswork.
  3. Answers: Answers lets you cut through the noise and ask real business questions — like “Which customers stopped ordering after we removed their favorite item?” or “Which assets are underperforming?” — and actually get a straight answer. No SQL, no delays, just the insights you need to take action immediately.
  4. Activate: harpin AI enhances and embeds your data across your business, maximizing the value of your existing systems. No new platforms, no rip-and-replace. From AI-powered automation to real-time insights in Slack, Teams, and Salesforce, harpin AI keeps your data working, monitored, and action-ready — so you can focus on smarter decisions, not fixing bad data.

Real Results:

How Princess & harpin AI Elevated Guest Experiences

01. Hidden Cost of Bad Data

At Princess Cruises, we observed that fragmented and inaccurate data was the root cause of rising costs and missed revenue.

harpin AI analyzed data workflows to uncover misrouted calls, lost upsell opportunities, and operational challenges caused by disconnected records.

02. Resolving and Connecting Fragmented Data

Princess Cruises’ disconnected systems made it difficult to recognize loyal guests and streamline operations.

harpin AI systematically corrected data issues, giving call agents accurate records to cut call times, boost efficiency, and personalize guest experiences—then embedded validated data into IVR, CRM, and workflows.

03. Driving Business Impact with Accurate and Actionable Data

With fragmented data resolved, Princess Cruises achieved significant cost savings and revenue growth.

harpin AI helped Princess Cruises significantly cut cancellations and unnecessary discounts, drive substantial new revenue through better bookings, and optimize budgets by enabling smarter, data-driven decisions.

Before harpin AI, fragmented data made it difficult to deliver a seamless guest experience. Their solution is helping us lower average handle time, reduce cancellations, improve call center efficiency, and unlock new revenue. Now, we trust our data to drive better decisions — resulting in millions in cost savings and stronger customer engagement.

–  Alvin Stokes, Vice President,
Global Reservation and Service Operations Guest Services, Princess Cruises



The Data Quality Partner You Wish You Had Sooner.

harpin AI isn’t just a tool — we’re an extension of your team. Our data experts tackle the thorniest, most daunting projects, helping you navigate complex data challenges without the headaches. Whether it’s untangling entity resolution, optimizing data pipelines, or making sure your systems actually talk to each other, we partner with you to turn overwhelming data issues into strategic wins.