harpin AI: Data That Knows Who’s Who and What’s What. Finally, Some Clarity
Your business runs on data — so why does it feel like chasing a hundred toddlers on a sugar rush? harpin AI analyzes, connects, and clarifies your data — pinpointing what’s wrong, where it’s broken, and why it matters — so you can trust it, streamline operations, and uncover revenue-driving opportunities
How It Works: Observe. Resolve. Answer. Activate
Our Observe tool automatically and continuously ingests, indexes, scans, and stalks your data sources in real time, flagging errors, inconsistencies, anomalies, and opportunities before they spiral into a full-blown data dumpster fire.
Features:
- Index and score every record to track changes, missing fields, and weird inconsistencies.
- Detect anomalies — like duplicates, identity mix-ups, birthdate errors (seriously, no one was born in 1803), sketchy emails (it’s Gmail, not Gnail), orphaned data, incomplete records, invalid entries, and data gaps that break processes.
- Automated alerts let you know when something looks off — because data errors never stop happening, and our Observe tool runs 24/7 to catch them before they pile up.
- Catch issues before they blow up — so you’re not finding out from your boss, compliance officer, or worse… your customers.
Bad data doesn’t just slow you down — it straight-up lies to you. Resolve pieces together scattered, inconsistent records to create valid, reliable, and enriched records.
Features:
- AI-powered entity & identity resolution — because your system shouldn’t think John Smith, Jon Smyth, and J. Smith are three different people.
- Real-time scoring with AI/ML — so you know exactly how trustworthy your data is (spoiler: it wasn’t great before we got here). And since consumer data records double every 18 months, we believe data quality isn’t a one-time fix — it’s an ongoing upgrade.
- Achieved an F1 score of 95% — because data accuracy isn’t a guess; it’s a science, and we’ve got the numbers to prove it.
- Non-deterministic AI means smarter decisions—our models adapt, learn, and refine over time, ensuring better accuracy and fewer false matches as your data evolves.
- Search, categorize, and tag data — because finding what you need shouldn’t feel like a treasure hunt. And don’t forget, all those amazing AI applications you want to run? They work better with harpin AI-enabled data.
Answers are only as good as the data behind them. If your records are fragmented, outdated, or riddled with duplicates, you’re not making decisions — you’re making guesses. harpin AI ensures your data is accurate, connected, and ready for action.
Features:
- Natural language querying — ask “What’s my most popular product among first-time buyers?” and get a real answer, instantly — no SQL, no delays, just answers.
- Automated pattern recognition — spot customer trends, operational inefficiencies, and revenue opportunities hiding in plain sight, fast.
- Self-service analytics — because waiting weeks for a report is so last decade.
- Take action — Once your data is validated and connected, it becomes an analytics goldmine — ready to fuel smarter decisions, automation, and revenue-driving moves at lightning speed.
harpin AI embeds seamlessly into your business, flowing securely and automatically into the systems you already use. No rip-and-replace, no chaos, no crying — just structured, connected data fueling smarter decisions, automation, and AI.
Features:
- Connect to hundreds of systems with pre-built connectors, webhooks, and API integrations — because data should flow, not frustrate.
- Automatically map and normalize data — so you don’t have to.
- Plug-and-play integrations — send structured, validated data straight to your cloud warehouse and analytics tools (because manual exports are so 2005).
For the first time, I’m able to make informed real-time decisions based on customer lifetime value. harpin AI has changed the game with our data quality, authenticity and integrity.
Todd Johnson, President, Belami eCommerce
AI & ML: The Turbocharged Engines Behind harpin AI
Most data tools take the easy route: “Does this name match that name? Cool, close enough.” But harpin AI is playing 4D chess while everyone else is matching stick figures. Our models look at people, time, place, and value — because context matters.
People
Is “John Smith” the same person as “Jon Smythe”? Our AI looks at email, phone, address, and historical interactions to know for sure.
Time
Was this account created yesterday or 20 years ago? Our models analyze creation dates to distinguish between generations — because Jon Smith (born 1960) and Jonathan Smith (born 1983) are probably father and son, not a birthday typo.
Place
Does this person live in New York, but just made a purchase in Tokyo? Our system detects geographic inconsistencies to flag errors, fraud, or just really dedicated jet-setters.
Value
harpin AI binds loyalty status, transaction history, entitlements, and key business attributes to each resolved identity, ensuring every interaction is informed, personalized, and valuable. Whether it’s recognizing a VIP customer, applying the right benefits, or surfacing relevant purchase history, harpin AI ensures businesses don’t just know who someone is — they know what matters most to them.
Flexibility Built In — Because Your Data, Your Rules.
harpin AI integrates with your existing systems, maximizing your investments and ensuring seamless data flow—no costly overhauls required.
Salesforce Connector — Now Live on the AppExchange!
Automatic bi-directional integration with just a few clicks, extract contacts quickly (even at massive volumes), organize and score profiles for a single, reliable customer view, and sync validated data back into Salesforce. With real-time alerting and monitoring, direct Salesforce integration, and an API that syncs with IVR systems, harpin AI ensures your teams always have accurate, connected data at their fingertips. Learn more about our salesforce connector here.
Microsoft Dynamics
Effortless bi-directional sync with just a few clicks. Extract, merge, and maintain accurate records while eliminating duplicates and fragmented data. harpin AI ensures Dynamics is always populated with connected, validated entity data — so your CRM fuels smarter decisions instead of creating more work.
AWS and Google Cloud
Easily integrate with your existing cloud data warehouses and data lakes including Redshift, S3, BigQuery, and Google Cloud Storage. Pull data from any of these data stores into harpin AI or push structured, validated data from harpin AI into these data stores to power your existing AI and analytics.
Access our GitHub Repository
Your central hub for building integrations into harpin AI. Explore resources, APIs, and documentation to seamlessly connect harpin AI with your existing systems and workflows.
Sync with Snowflake
Seamlessly push structured, validated data into Snowflake’s cloud data platform, ensuring your AI models, analytics, and BI tools always run on high-quality, real-time information.
Built on Apache Iceberg
Leverage Apache Iceberg, the open table format for analytic datasets, allowing you to access structured entity data using the query engine of your choice. No lock-in, no rigid pipelines — just flexible, high-performance data access.
Your Data Is Running the Show — And It’s Off-Script
Bad data is costing you money, ruining customer experiences, and making your reports about as trustworthy as a reality TV villain. Talk to a data expert and see how harpin AI stops the madness.